Our terms and conditions will apply to all items ordered from www.divineinklondon.com. Please read our terms carefully before placing an order. By placing an order with www.divineinklondon.com you agree to all terms and conditions stated in the terms and conditions section. Please also take care in reading our Private Policy. We may occasionally change are Terms and Conditions without notifying you. These conditions will then apply to any subsequent orders received and once your order is received we will not be able to make changes to the terms that are applied to that order.
Each Product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.
The technical steps required to create the contract between you and us are as follows:
You place the order for your products on the website by pressing the confirm order button at the end of the check out process. You will be guided through the process of placing an order by a series of simple instructions on the website. We will send to you an order acknowledgement email detailing the products you have ordered. As your product is shipped we will send you a dispatch confirmation email. Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered unless we have notified you that we do not accept your order or you have cancelled it in accordance with our conditions set out below.
Non-acceptance of an order may take place in the following circumstances:
- The product you ordered being unavailable from stock.
- Our inability to obtain authorization for your payment.
- The identification of a pricing or product description error.
- You not meeting the eligibility to order criteria set out in the main Conditions of Use.
www.divineinklondon.com only collects essential customer information for order fulfillment. We are committed to protecting the privacy of everyone who visits our website and makes an order with us. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you. We will never rent or sell your name, address, e-mail address, credit card information or personal information to any third party.
Your details are stored safely and securely, and you have the right to request us to remove all details about yourself at any time. If you have purchased (or attempted to purchase) from our store, subscribed to one of our newsletters and entered any of our competitions, we may occasionally update you via e-mail however you are free to unsubscribe at any time by following the link marked "UNSUBSCRIBE" at the bottom of any e-mail you receive from us.
We do not store credit card details nor do we share customer details with any 3rd parties. If you have any questions about your privacy and associated rights, please contact the store